ListSyncHow can we help?
The fastest answer is in the app: open Profile → Help. It already knows which of your posts failed and why. For anything else, the questions below or the form at the bottom reach the team.
Common questions
How do I connect my marketplaces?
Open Profile → Marketplace accounts and tap each one to log in, the same way you would in a browser. You only do it once. ListSync never sees your password; the marketplace keeps you signed in inside the app.
A marketplace says I'm logged out, or a post failed.
Log into that marketplace again from Profile → Marketplace accounts, then tap Retry on the Post screen. The orange card on the Post screen says exactly why each one failed.
eBay shows "Sorry, something went wrong" when I log in.
That's eBay's bot protection reacting to a new login window. ListSync sends you to the eBay homepage automatically; tap Sign in there. If eBay asks you to verify you're human, complete the check. If it keeps happening, wait 15 minutes and try again.
Will something sell twice?
ListSync checks your listings every few minutes. When something sells you get an alert right away; it's marked sold on Facebook automatically, and the alert shows which other marketplaces to remove it from with one tap. Leaving ListSync open on a Mac keeps checking around the clock.
How do I get my listings on my Mac or another phone?
Sign into ListSync with the same Apple or Google account. Listings, photos and sales sync automatically. Marketplace logins are per device, so log into each marketplace once on the new device.
Can I change the app's language?
Yes: Profile → Settings → Language. ListSync is available in English, Español, Русский, Українська, 简体中文, Tiếng Việt and 한국어. Your listings stay in the language you write them in.
How do I cancel my subscription?
Subscriptions are handled by Apple. On iPhone open Settings → your name → Subscriptions → ListSync. On a Mac open the App Store, click your name, then Account Settings → Subscriptions. You keep access until the end of the period you paid for.
How do I delete my account?
In the app, open Profile → Settings → Delete account. This permanently removes your ListSync account and everything synced to it: listings, photos, sales and settings. Listings already live on marketplaces stay up; remove those on each marketplace.
How do I try ListSync?
ListSync is in beta on TestFlight for iPhone and Mac. Send us a message below with the email you use for your Apple Account and we'll send you an invite.